Table of Contents
Information We Collect
Information You Provide
When you use PlayAllTimes, we collect information you voluntarily provide:
- Account Information: Name, email address, username, country, and password
- Profile Information: Bio, social media handles (Discord, Twitter), phone number, city
- Tournament Data: Tournament registrations, match results, standings, and participant information
- Decklist Information: Card lists, deck names, and format information
- Organization Data: Organization details when creating or managing tournaments
- Communications: Messages, support requests, and feedback you send to us
Information We Collect Automatically
When you use our platform, we automatically collect:
- Usage Data: Pages visited, features used, time spent on platform
- Device Information: Browser type, operating system, device type
- Log Data: IP address, access times, referring URLs
- Session Data: Login times, session duration, activity patterns
Information from Third Parties
We may receive information from:
- Email Verification Services: To confirm email addresses
- Analytics Providers: To understand platform usage
- Tournament Partners: With your consent, for tournament integration
How We Use Information
We use your information to:
Provide Our Services
- Create and manage your account
- Process tournament registrations and manage pairings
- Calculate standings and tiebreakers
- Enable communication between players and organizers
- Store and manage your decklists
Improve Our Platform
- Analyze usage patterns to enhance user experience
- Develop new features and tournament formats
- Fix bugs and optimize performance
- Conduct research on competitive gaming trends
Communication
- Send account verification emails
- Notify you of tournament updates and pairings
- Respond to support requests
- Send important service announcements
Safety and Security
- Prevent fraud and abuse
- Enforce our Terms of Service
- Protect against unauthorized access
- Maintain tournament integrity
Information Sharing
We share your information in limited circumstances:
Public Tournament Information
- Tournament standings and match results (using your display name preference)
- Public tournament listings and formats
- Aggregate statistics (no personal identification)
Tournament Organizers
- Your name and player ID when you register for their tournaments
- Contact information if provided for tournament communication
- Match results and tournament performance data
Service Providers
We may share information with trusted third parties who help us operate our platform:
- Email service providers for account verification and notifications
- Cloud hosting providers for data storage and processing
- Analytics services to understand platform usage
- Customer support tools to respond to inquiries
Legal Requirements
We may disclose information if required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Investigate potential violations of our terms
- Prevent harm to users or the public
We Never Sell Your Data
PlayAllTimes does not sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Security
We implement comprehensive security measures to protect your information:
Technical Safeguards
- Encryption: Data is encrypted in transit and at rest
- Secure Authentication: Passwords are hashed using Argon2ID
- Access Controls: Limited access to personal data on need-to-know basis
- Regular Backups: Secure, encrypted backups with point-in-time recovery
Operational Security
- Regular security assessments and vulnerability testing
- Employee background checks and security training
- Incident response procedures
- Continuous monitoring for suspicious activity
Your Responsibility
- Choose a strong, unique password
- Keep your login credentials confidential
- Log out from shared or public devices
- Report suspicious activity immediately
Your Rights
You have several rights regarding your personal information:
Access and Portability
- View and download your account information
- Request copies of data we hold about you
- Export your tournament history and decklists
Correction and Updates
- Update your profile information at any time
- Correct inaccurate personal data
- Modify privacy preferences
Deletion and Account Control
- Delete your account and associated data
- Request removal of specific information
- Opt out of non-essential communications
Privacy Controls
- Choose how your name is displayed (real name or username)
- Control visibility of profile information
- Manage communication preferences
Exercise Your Rights
To exercise any of these rights, contact us at privacy@playalltimes.com or use the privacy controls in your account settings.
Cookies and Tracking
Types of Cookies We Use
- Essential Cookies: Required for basic functionality (login sessions, preferences)
- Analytics Cookies: Help us understand how you use our platform
- Preference Cookies: Remember your settings and customizations
Managing Cookies
You can control cookies through your browser settings. However, disabling essential cookies may limit platform functionality.
Do Not Track
We respect browser Do Not Track signals and do not track users across other websites for advertising purposes.
Data Retention
We retain your information based on the following criteria:
Active Accounts
- Account information: Retained while your account is active
- Tournament data: Retained for historical records and statistics
- Session data: Automatically deleted after 30 days
Inactive Accounts
- Accounts inactive for 2+ years may be deleted
- Tournament records preserved for competitive integrity
- Personal information anonymized or deleted
Deleted Accounts
- Personal information removed within 30 days
- Tournament records anonymized (results preserved)
- Some data may be retained for legal compliance
International Transfers
PlayAllTimes operates globally. Your information may be transferred to and processed in countries other than your residence.
Safeguards
- We ensure appropriate safeguards are in place for international transfers
- Data processing agreements with service providers include privacy protections
- We comply with applicable data protection laws in all jurisdictions
Your Consent
By using PlayAllTimes, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
Children's Privacy
PlayAllTimes is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13.
Parental Rights
- Parents can request access to their child's information
- Parents can request deletion of their child's account
- We will verify parental identity before responding to requests
If You're Under 18
- Please get parental permission before using PlayAllTimes
- Be careful about sharing personal information publicly
- Parents can contact us about their minor child's use of our platform
Changes to This Policy
We may update this Privacy Policy periodically. When we make changes:
- We'll update the "Last Updated" date at the top of this policy
- Material changes will be communicated via email or platform notification
- Your continued use constitutes acceptance of the updated policy
- You can always find the current version at playalltimes.com/privacy-policy
Stay Informed
We recommend reviewing this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Privacy Contact
Email: privacy@playalltimes.com
General Contact: contact@playalltimes.com
We typically respond to privacy inquiries within 2-3 business days.